How should we think about Artificial Intelligence in the context of Intelligent Document Processing?

In October 2022 AntWorks’ CEO, Mike Hobday, and Head of Solutions Consulting, Ben Platts spoke at the 5th Intelligent Automation Congress in Milan and laid out their thinking. For Mike, one key factor is recognizing that documents are human constructs that organize information in ways that people find easy to follow but that machines often don’t. The answer isn’t to make people behave more like machines, but to help machines emulate the way that people process information.